Name
Guided Forms: Improve The Customer Experience by Simplifying Complex Forms
Time
3:00 PM - 4:00 PM (GMT)
Speakers
Christophe Deplace - SMARTCOMMS SC LIMITED
Description

Simplify complex forms with interactive, step-by-step guidance.

Forms are essential tools for collecting customer information and conducting business, however, static forms are often tedious, slow and not mobile-friendly. They often involve manual processing and data rekeying, costing you time and money. What’s more, long, complex forms and questionnaires can result in errors, confusion, client frustration or even abandonment.

DocuSign Guided Forms powered by SmartIQ provides a step-by-step experience to help your signers easily complete long or complex forms through questions that adapt based on previous answers. The result is a faster, friendlier experience for your signers, with fewer errors and less friction.

Joined by partners and developers of Guided Forms, Smart Communications, find out how you can:

  • Improve the customer experience with mobile-friendly forms tailored for device, location, and signer preferences
  • Save time and reduce NIGO errors by pre-filling forms with data from existing systems or documents
  • Support straight-through processing with built-in workflows for review and approval
  • Reduce abandonment rates with an intuitive, efficient process
  • Eliminate paper-based forms processes in support of its low expense ratio
  • Hear about use cases and adoption of Guided Forms​
  • Ask the experts questions in a live Q&A


Note: This event will be hosted via Zoom.

This event is co-sponsored by Smart Communications. As such, your contact information (name, email) collected during event sign-up may be shared with Smart Communications. Information regarding Smart Communications privacy policy is available here.