Shark Tank’s Daymond John Speaks to the Future of Customer Experience
There will be no return to normal
The pandemic has permanently reshaped the way we live and work. It’s forced organizations to adapt and evolve more quickly than planned, accelerating trends like digital transformation.
While change isn’t always easy, customers have undeniably benefitted from the streamlined digital experiences that businesses must now offer to stay competitive. People no longer want to spend hours at the dealership or doctor’s office filling out stacks of redundant paperwork that wastes precious time and global resources. To survive—and thrive—in this new reality, organizations must give customers the respect and convenience they want now, as well as the flexibility they may want in the future.
Hear how businesses are reshaping the way they interact with customers and reimagining the customer experience.
Hear from Jeanne Bliss why this event is not to be missed!
Founder & CEO of FUBU, Star of ABC’s Shark Tank, and CEO of The Shark Group, consulting agency
Global Authority on Customer Experience and Best Selling Author, "Chief Customer Officer 2.0"
VP Global success at scale
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