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Cases are the operational backbone of public sector organizations. From child safety plans and business registrations to IT requests, cases are critical to evaluating, engaging, implementing, and measuring service delivery. Faced with mountains of paperwork and manual processes, caseworkers are spending valuable time re-entering data collected in the field back into their CRM. To drive impact at scale, organizations need to be able to unlock case data to drive decision-making and automate downstream processes to eliminate case backlog.
Join this webinar to understand how organizations can transform their case management processes with Docusign:
- Seamlessly capture information digitally and create cases
- Enhance the visibility of case documents as they move from intake to completion
- Store complete cases in a secure, centralized repository
- Automate downstream workflows to drive service delivery
- Integrate with existing case management software to eliminate duplicative work